EFFECTIVE POLICIESEffective October 16, 2026 · Version 2026-10-16-v1
DAD/NPG / CUSTOMER POLICIES
Clear terms. Accessible choices.
These policies cover the DAD/NPG website, Documentation Kit, Learn & References, The Record, and Forms Desk.
01
Privacy Policy
How DAD/NPG handles website signups, account information, parenting records, uploaded files, and billing across the Documentation Kit, Learn & References, The Record, and Forms Desk.
Read policy ↗02Terms of Service
Conditions for using the DAD/NPG website, free educational materials and timeline, and paid Forms Desk. Read these with the Privacy Policy and Cancellation & Refund Policy.
Read policy ↗03Cancellation & Refund Policy
How to stop future monthly charges, request the approved first-payment refund, and keep access to saved work.
Read policy ↗YOUR ACCOUNT / YOUR CHOICES
Know where to go.
- Cancel renewal: open Forms Desk → Manage membership → Cancel subscription and complete the confirmation.
- First-payment refund: email hello@dadnpg.com within seven calendar days of the first membership payment. Include the invoice reference if available; no reason or case documents are needed.
- Privacy requests or kit-update unsubscribe: email hello@dadnpg.com from the relevant address. Identify the signup or account involved; do not include passwords, card numbers or unnecessary family documents.
- Free access: the kit, educational pages and timeline are separate from the $20 USD monthly Forms Desk membership.
DAD/NPG is operated by a sole proprietor using that business name. Customer support: hello@dadnpg.com.